Refund Policy

Refund Policy - LEAP Driving School

At LEAP Driving School, we strive to provide exceptional service to our valued customers. Our refund policy is designed to be fair and transparent, ensuring a positive experience for all.


Classroom Portion Fee:

If the online classroom link has been sent or the physical classroom attended, a non-refundable fee of $100 + GST will apply.


Training Fee:
  • The training fee is $60 + GST per hour.
  • Once training has commenced, the fee for the hours already taken is non-refundable.
  • Credit Payment – 3% extra charge is paid to the Credit Card Company is non-refundable
Course Validity:

All driving courses in Edmonton, Beaumont and Sherwood Park are valid for a period of 12 months from the date of registration.


Graduation Requirement:

Students must successfully graduate within the 12-month validity period.



If a student fails to complete or graduate within the specified timeframe, re-registration is required.


Limited exceptions may be considered under special circumstances, subject to review.


Note: This policy ensures transparency and fairness while emphasizing the importance of timely completion and graduation. For any inquiries or concerns, please contact our customer support.


To initiate a refund request, please contact our customer service within 7 days of the applicable circumstance.

Provide details regarding the reason for the refund request.


Refund Processing:

Refund processing time may vary, but we are committed to handling requests promptly.

Refunds, if approved, will be processed using the original payment method.


Contact Information:

Customer Service Email:

Customer Service Phone: 780 490 7100


We appreciate your understanding and cooperation regarding our refund policy. It enables us to maintain the quality of our services while addressing individual needs effectively.


Note: Please refer to our Terms and Conditions for additional information on our policies.

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