Refund Policy - LEAP Driving School
At LEAP Driving School, we strive to provide exceptional service to our valued customers. Our refund policy is designed to be fair and transparent, ensuring a positive experience for all.
Classroom Portion Fee:
If the online classroom link has been sent or the physical classroom attended, a non-refundable fee of $100 + GST will apply.
- The training fee is $60 + GST per hour.
- Once training has commenced, the fee for the hours already taken is non-refundable.
- Credit Payment – 3% extra charge is paid to the Credit Card Company is non-refundable
All driving courses in Edmonton, Beaumont and Sherwood Park are valid for a period of 12 months from the date of registration.
Students must successfully graduate within the 12-month validity period.
Limited exceptions may be considered under special circumstances, subject to review.
Note: This policy ensures transparency and fairness while emphasizing the importance of timely completion and graduation. For any inquiries or concerns, please contact our customer support.
To initiate a refund request, please contact our customer service within 7 days of the applicable circumstance.
Provide details regarding the reason for the refund request.
Refund processing time may vary, but we are committed to handling requests promptly.
Refunds, if approved, will be processed using the original payment method.
Customer Service Email: email@example.com
Customer Service Phone: 780 490 7100
We appreciate your understanding and cooperation regarding our refund policy. It enables us to maintain the quality of our services while addressing individual needs effectively.
Note: Please refer to our Terms and Conditions for additional information on our policies.